What is BPM?
The term Business Process Management (BPM) refers to activities performed by businesses to optimise their business processes.
A Business process is a collection of activities and tasks that produce something of value to the organisation or its customers. The term Workflow refers to the movement of tasks or documents through the business process
BPM Definition
BPM is a set of tools and services that support human and application interaction with business processes. BPM suites automate manual processes by routing tasks through departments and applications. These routings are rule and action-based, and are defined in a set of formulas. Actions can be automatically triggered, without an underlying rule requiring additional information; therefore, the process can be continuous and manual processes can be avoided.
Organisations
use BPM systems to improve the effectiveness of their core
operations. BPM specifically coordinates interactions between
systems, business processes, and human interaction. It automates the
routing of activities and tasks to employees, taking away non-value
adding activities, such as routine decisions, data, and form
transfer etc., and instead, provides users with
tailored lists of task. With today’s tight integration of process
definitions and underlying applications, changes in the definition
can be deployed and communicated virtually immediately.
Additionally, BPM can also add value to a company requiring procedures to be created and published because it offers compliance management. Companies can use it to meet International Standards Organisation (ISO) requirements.
